Think about paper clips for a moment. They are about the most basic thing you will find in your desk drawer. When you consider your marketing, try to imagine selling paper clips. You probably do not think much about what brand you are buying when you need to replenish your paper clip supply. This is likely true of your product or service, too. Unless people have a good reason to remember you, it will be a lot harder to grow your paper clip market share and to become more prosperous.

If you challenged multiple companies with a truckload of paper clips to sell, somebody would sell out sooner than the rest. One would almost surely hit their stride and empty that truckload of paper clips before the others, and there must be a reason.

Is it true that there are some things you cannot sell online? I was recently visiting with a gentleman who had made some haphazard attempts to sell online. After his short-sighted efforts, he had developed some doubts about marketing his products and services on the Internet. I think this happens to a lot of people who are unfamiliar with online marketing and had a share of online failure. This gave me some interesting thinking points.

I want to help shatter the myth some people hold that their product or service cannot benefit from targeted online exposure and careful branding. I also want to explain how dreadfully wrong it is to assume that your ideal customers cannot be reached here on the Internet.

I was recently referred to a businessman by a a few mutually trusted acquaintances. In total, three different people have come to me suggesting that I could help this man to grow his business. Each of these three people are involved in his personal and professional life in different ways, and each carries a different level of trust. It all got me to thinking a lot about the importance of trust, and what a role it has in business relationships, personal relationships, and how they overlap.

I thought of the trust others had placed in my work and my integrity, and I thought about ways trust is conveyed to others. How to build trust is a tricky topic, at best. There are many factors involved, and it is different to each person. I do not have all the specific answers for this, but here are a few things that came to mind for me. I hope you will enjoy the food for thought.

I look around the Internet and see a lot of social media tactics without any overall strategy. It often leaves me shaking my head when I see so-called social media marketers who offer nothing but setting up a couple of social media accounts then find a handful of people for their client to spout advertisements to. Maybe they even offer to do the spouting, but often without a real sound plan. It leaves little wonder why so many people are left to question the usefulness of social media in their business. It is a sad fact for many companies, but [...]

Eureka Springs, Arkansas is a lovely little tourist destination … blah blah FAIL!
Do they wonder why people make fun of Arkansas, or do they even hear it? Maybe they just figure people make fun of every state that way. You know, like the way people make fun of all those barefoot inbred hillbillies playing the banjo and smoking corn cob pipes over in Colorado’s tourist destinations.
Sure, for all the jokes, there is charm in Eureka Springs. Sometimes it is the kind of charm of looking at an ugly baby. You get a good laugh after the parents are out of [...]

Should social media be renamed to “friendship media” or does that kill the business?
There is something really bitchy about social media. People tell people how to “do it right” and then a bunch of people hash it out and poke fun at the ones who “screw it up”. It is all just so confusing. Am I supposed to be social or not? What is social? Does social equal personal? Is business anti-personal? Get your thoughts moving and join this discussion of social media.
Here are three important questions to consider about business and personal interactions as they relate to social media.

Are [...]

HubSpot has some things to learn about both social media and SEO. I like HubSpot, so don’t take this all as negative. Their Website Grader product is a useful tool, and the company has some great minds at work, when they elect to use them.
I met Jonah Lopin, VP of Customer Operations at HubSpot during “Integrated Marketing Summit” in St. Louis, where we both gave talks on social media. After our talks, we were both very pleased with the similarity in our message, and we exchanged cards. It was actually a bit shocking how similar some of the messages we [...]

You and I know good reasons to blog. Hundreds of millions of bloggers know good reasons to blog. It still amazes me when I find people who really do not understand all of the very important reasons why individuals and companies write blogs and comment on blogs, often. Maybe you don’t write a blog, and you just enjoy reading them and adding your comments, or maybe you are a full time super-blogger. In either case, it never hurts to review some of the basics. Here is a list of ten really good reasons to blog. I invite you to add [...]

I have been thinking about the power and truth of live Internet. The power in the numbers is staggering. Today, we can all be journalists, and many of us clearly have a story to report. In fact, before I finish this article I will demonstrate the potential of social journalism with a live video stream from my cell phone, and have it posted to my Twitter, Facebook, FriendFeed, YouTube, and others as it happens … in real time. Speed of information delivery is a huge trend these days, as I pointed out in a recent article about social feeds in Google [...]

I know you are expecting it to be snarky, so I will try to avoid letting you down. Yeah, you guessed it, I am writing yet another “Mr. Smarty Pants” article on social media. This time it is about some of the very good reasons for not hiring a social media consultant. Without further delay, I want to introduce Mr. John Lunchbucket of Faxaway Copier Repair to explain some reasons his company didn’t hire a social media consultant.

Number 1 - Obscure Market Audience

“We fix copiers. It would be pretty boring to blog, tweet, and Facebook about that, don’t you think? I doubt anybody could make our business more fun or engaging.”

If that is the attitude you take, Mr Lunchbucket, you are right. You should probably carefully avoid social media. Come to think of it, you may do well to stop marketing your business completely. You wouldn’t want to bore people like the copier repair company in this video: