You are more excellent than you are letting on. You cannot convince me there is no more excellence within you than what you produce. You just aren’t giving it everything you can, and my guess is you are aware of it.

Excellence is challenging, and even terrifying to the majority of people, and that keeps them holding steady at “normal”. Everybody will not become excellent, or it would no longer be excellent … it would just be average. People are not all equal, but we can each do much better.

As much as people say they want to uncover their excellence, they neglect it, and they run from it when they discover how hard it will be. The efforts required for producing excellence that stands out from the crowd is enough to scare away most people. Those people include the ones you compete with every day. If you want to take that as looking on the bright side, at least you can know they aren’t giving it their best, either. Oh, but what if they ever do?

I’m trimming back my blog reading, and I thought I’d share my reasons, along with some benefits I discovered. I’ve been working on this for a while, and I’ve trimmed it down to a small fraction of what my reading list once was.

As I scroll through my blog subscriptions to hand pick the ones I find most valuable, there is a nagging thought I just can’t seem to shake. It forced me to question how much of the information in blogs is simply re-worded hyperbole and borrowed thoughts picked up at another blog, versus truly unique and useful insight.

This is not a blanket insult of bloggers at all, but rather an observation, and a compliment to the ones who are doing exceptional work. We are each influenced, to some degree, by the blogs we read. That can be a very good thing, but it can also have some downsides if we are not selective. I wrote about the influences around us in a recent article titled “Social Media Self-Analysis: How Are You Being Influenced?” I think it is worth some serious consideration of how this influence can affect the topics and tone of a blog.

I spoke with a friend recently who said that his target market is “everybody”. He didn’t just say it, but he actually meant it, and even defended it. What’s astonishing to me is that he actually fancies himself an Internet marketing professional.

Now, I’m not calling my friend an idiot. There are a lot of great rocket scientists, school teachers, surgeons, firemen, and others who do not understand marketing. We cannot all know everything, and the fine details of marketing are certainly not something everybody wants or needs to understand.

My friend in the business of building websites, but this applies to any company, of any size, in any industry.

His belief was that since “anybody” may need a website, that he didn’t want to miss any of them by segmenting his market. In his mind, I guess he just didn’t want to leave anybody out. So, he is running Google ads directed at a massive audience.

Do people complain differently online than they do to your face? In most cases, you bet they do! Let’s have a look at why that matters, and how you can turn bad online reviews from a frightening fact of life into a benefit. First, here’s a short and relevant story from real life. It is my online review of Applebee’s Neighborhood Grill & Bar in Topeka, Kansas.

My wife and I worked very hard through the week. I am a web guy, and she is Owner / Chef of Mad Eliza’s Cakes and Confections … working hard is what we do.

After a long work week, we decided that our kitchen at home was closed for the day. Without deciding on a destination, we packed the kids in the car and headed out for dinner. As we drove down what I would describe as “restaurant row” in our town of Topeka, Kansas, we decided to go to Applebee’s. We figured it would be a quick place to eat, with something to suit everybody from ages two to 39. We had not been to an Applebee’s restaurant in a long time, but it didn’t take long to realize why.

I am being pretty generous by using “spam” and “good people” in the same line, but I am trying to be forgiving. As surprising as it may seem, there are instances where otherwise good people will do spammy things which tarnish their business hopes. I don’t mean the canned meat, SPAM®, either. I mean the spam that happens when people try anything to get your attention.

I view spam as a desperate attempt to be productive while using counterproductive means.

When I say that it is an otherwise good person, it is often simply because they don’t know any better. They get confused by so much hype about the Internet, and end up doing spammy things that tarnish their business hopes, and hurt their chances for successful business communication.