Think about paper clips for a moment. They are about the most basic thing you will find in your desk drawer. When you consider your marketing, try to imagine selling paper clips. You probably do not think much about what brand you are buying when you need to replenish your paper clip supply. This is likely true of your product or service, too. Unless people have a good reason to remember you, it will be a lot harder to grow your paper clip market share and to become more prosperous.

If you challenged multiple companies with a truckload of paper clips to sell, somebody would sell out sooner than the rest. One would almost surely hit their stride and empty that truckload of paper clips before the others, and there must be a reason.

As a kid, I recall many times when good thinking would elude me. Those were the times when my father would say, “Do I have to draw you a picture?” Dad got pretty good at drawing when I was a kid. Now that I am a dad, I often find myself drawing pictures, too. These days, we call this kind of pictures “infographics” (informational graphics). I drew one for you, plus an alternate just in case.

Why the Infographic?

There is a constant challenge for marketers to explain the process of social media marketing and search engine optimization. The many various Internet marketing methods and tools which we use cannot be summed up in just one infographic. However, I believe that this infographic provides an explanation of the job sufficient for most clients, while not overwhelming them with information.

I was taught that it is not nice to call somebody a liar, but if you hear these things from a search engine optimizer, there is a good chance they are lying to you. They are either lying about the facts, or lying that they know the job of SEO. In either case, it is unreliable information that can cost companies a lot of money and can have some disastrous results.

Let’s have some fun and review these common lies told by SEO. If you have stories to tell, please add your experience in the comments of this blog post.

SEO Lie Number One: Meta Tags

One of the most common lies I have ever heard is when the SEO says, “You just need some keyword meta tags to improve your ranking.” The truth is that meta descriptions are important, but the keywords tag is mostly meaningless. Meta tags are a minor part of SEO and if somebody tells you that adding meta tags is your answer, they are lying to you. Here is some more information on the topic: “SEO Meta Tags: Oh, You Must Be Another SEO Expert!”

SEO Lie Number Two: Search Engine Submissions

Here is one of my favorite SEO lies. The SEO says something like “We will submit your website to 40,000 search engines and directories.” This is not only an ineffective thing to do, it can also be very damaging when your website links are in a bunch of penalized websites called “link farms”.

If you just must submit your website somewhere to make you feel productive, submit it to DMOZ and Yahoo! Otherwise, leave it to the search engines. They will find you if you have something that other people believe is worth linking to.

Never trust the SEO who sells directory submissions and pink ponies. REF: SEO Directory Submissions and Pink Ponies For Sale

Many companies will face the question of whether to outsource SEO (search engine optimization) or to hire in-house SEO professionals to improve, manage, and monitor search engine optimization and other Internet marketing efforts. Of course, some companies will overlook the need for search engine optimization, branding, and online reputation management altogether, but don’t worry about them. They will not likely steal away any of your market share, so whichever of these options works best for your company, it is better than overlooking the question.

I have witnessed many arguments on each side of this topic, but most do not give fair and unbiased consideration to each viewpoint. I intend for this to be useful to companies seeking to hire SEO services, freelance and agency search engine optimizers, and in-house SEO who may not be getting what they are worth. My goal is to remain as objective as possible and to discuss something of a potential trend in the online marketing industry.

First Consideration: Who Needs SEO, and How Much?

I want to address one very important consideration right upfront, and that is the question of “who needs search engine optimization?” I do not want to carry on with this part too long, because it should be obvious, and otherwise you would probably not be reading this. There is scarcely a company in existence that will not benefit from proper search engine optimization and Internet marketing. The benefits are measurable, and the factual data proves the importance. A challenging part of the question is in how the SEO efforts you put forth will most greatly increase the bottom line of your company. You would probably not pay a sales representative more money than they return for the company, and SEO is not so different in this respect. You should expect more profit.

Have you ever been in a conversation and somebody used an acronym that you did not recognize? You just kind of keep it there in your head for a moment and hope they say something that will clue you in on just what the heck they were talking about when they uttered that string of letters. Then, if you cannot figure it out, you may whip out your phone and google it while nonchalantly acting like you were checking an important message. I will offer up a new acronym for skilled Internet marketers that will be more memorable and better reflect the work we do. First, I would like to explain why I think the “SEO” acronym should be laid to rest.

Exactly what is “SEO” and why in the name of all things sensible do we still use this acronym? SEO can stand for either search engine optimization (the services) or search engine optimizer (the person), but it actually encompasses a much broader spectrum of Internet marketing services and technologies. It has morphed dramatically over the years, as marketers’ understanding and use of the Internet has changed, and as many greenhorn SEO came to flood the market. The use of “SEO” became popular enough that I suppose it sounded better to a lot of people than the term “Internet Marketer” or “Profit Engineer” and so instead of SEO being considered a sub-category of Internet marketing skills, it is often used to represent the whole of Internet marketing. It became more of a meme than an actual skill set, and due to saturation of its use, the real meaning has been muted and bastardized.

I have a request that you do not be a stooge, and that you do not treat SEO and Internet marketing professionals as stooges either.

During a phone call a moment ago, I was inspired to point something out about SEO (search engine optimization) and Internet marketing that is obvious to me, but clearly some people do not already understand. This is an extremely basic SEO lesson.

I make a point of asking people who contact me for Internet marketing a very simple question as follows: “How did you find me?” Of course I already know the answer, but so many people do not realize that we can track everything online.

When I think about the worst things in the whole world, I have this mental list of things like cruel people, wars, child abuse, murder, and all of that awful stuff. Ranking right up there is selling SEO and Internet marketing services. That is why I say that when I go to hell, they will probably strap me down to a flaming chair in front of a smoldering desk to answer a fire telephone and respond to burning questions about SEO services. Really, I have nightmares about this!

How Selling SEO is Like Hell on Earth

I said that Hell would have me selling SEO, but probably because it is the one thing I despise more than almost any other thing on Earth. I will explain this to you, but first, you must wonder how I can possibly love my job? I love my work as a search engine optimizer, probably more than what you would consider “natural”. If all jobs paid the same, I would have two jobs … SEO and racing cars. There are only a few things I love more than my work as SEO, and those are my family, racing cars, and riding motorcycles. So, it may seem strange that I hate to sell SEO, but I will tell you why.

I am not going to tell you to ignore search engines totally, but it is important that you strike a balance in favor of people over search engines. It is really easy to get caught in a trap of writing and optimizing everything just to be listed the most prominently in search engines.

I have written about a lot of SEO topics, provided a lot of useful blogging tools, and shared some really good reasons to blog. One thing that I am not so sure I have really said enough about is the notion of writing as if the search engines never existed.

I try to have this thought in my mind with every article I write, but even I am often caught in a trap. It is really easy to get a little too keyword choosy and worry yourself with keyword density and all the other SEO magic, to the point where it is no longer useful or interesting to the people who are ultimately your audience. Without them, you are kind of like a dog chasing a railroad train. What would you do with those search engine results without the people? I mean interested people who receive benefit from what you have to share with them.

I recently returned home after an all-day meeting with a company in need of my SEO and social media marketing services. I wrote about them in my recent article titled “99 Percent of Marketing Fails, But Eleanor Can Fly!“. The company asked me to come to Chicago and meet with them at length about their needs, and get to know them. They don’t just want a consultant, they want me to share in their vision and help them to achieve some really big goals. They want my commitment to their long-term success.

We had a great time, and I learned a lot about things which make the company really great. The culture of the company is to do things with purpose. They do meaningful things and they do them for the right reasons. Their purpose is not all about the money, but the money is all because of the purpose. I suppose it is easier for them to come by their purpose, because they are a family-owned company in their fourth generation. The culture was passed down, and there is a strong sense of responsibility that comes along with that. I am still optimistic that a greater purpose can be developed in newer companies, too. They must first understand that greater rewards come from a bigger vision than themselves, and not just a clever business plan.

I have heard percentages of marketing efforts that do not work. I have heard and witnessed those statistics enough to reach the top of my throat, and to declare that most marketing is little more than miserable failure, like the last squeak of a mouse in a trap. In fact, if you held my job for a day or two, you could even taste it like bad acid reflux. It is really true though, that most marketing falls on deaf ears, and the masses are immune to it. This is largely because these days, anybody with a computer and an Internet connection can bill themselves as an expert marketer. The barrier of entry no longer requires aptitude, experience, or even desire for anything other than somebody else’s money.

The odds of a marketer to recognize the root of our field as serving others with respect, dignity, and a desire to serve them has diminished to a point that skepticism is allowed to take over as a prevalent factor. This means that trust … hard-earned and well-deserved trust is due for a resurgence. A recall to the very root of the word “sell” is what it takes to be really great in a marketplace. If you have not learned this from your marketing pedigree just yet, the word “sell”, in this context, owes its origin to the Norwegian word “selje”. The literal translation is “to serve”, and that still means a lot to some of us.

The job of a professional marketer is to figure out that tiny fraction which does work. What we do is to serve our clients in a way which reflects our desire to benefit more than only ourselves, and to serve others at our highest capabilities. It means that a great marketer must look beyond the benefit of a few bucks today and understand the greater benefit of tomorrow.