Klout is a social measurement tool that places a numeric value on a person’s influence within their social media circles. The service currently pulls data from Twitter, Facebook, LinkedIn and Foursquare for their influence calculations, but plans to add Google+, YouTube, Facebook Pages, and others for a total of 20 networks by the end of 2011.

On the surface, it may sound positively impersonal, and even a bit absurd to make judgments based on a number, but is it really? We’ve been doing it for many years with credit scores. I don’t think it is a good idea to become obsessed about statistics such as these, but I do believe it is valuable to be aware.

Do people complain differently online than they do to your face? In most cases, you bet they do! Let’s have a look at why that matters, and how you can turn bad online reviews from a frightening fact of life into a benefit. First, here’s a short and relevant story from real life. It is my online review of Applebee’s Neighborhood Grill & Bar in Topeka, Kansas.

My wife and I worked very hard through the week. I am a web guy, and she is Owner / Chef of Mad Eliza’s Cakes and Confections … working hard is what we do.

After a long work week, we decided that our kitchen at home was closed for the day. Without deciding on a destination, we packed the kids in the car and headed out for dinner. As we drove down what I would describe as “restaurant row” in our town of Topeka, Kansas, we decided to go to Applebee’s. We figured it would be a quick place to eat, with something to suit everybody from ages two to 39. We had not been to an Applebee’s restaurant in a long time, but it didn’t take long to realize why.

You may say that marketing is not worth the time, effort, and monetary investment that others claim. Maybe it really isn’t what separates companies within an industry. It could just be luck which drives a company beyond their competitors’ boundaries and makes them successful in business. Maybe it is an awesome product at amazingly low cost supplied by a company that is willing to work hard while going broke. Yes, perhaps that is the real secret to success, and maybe the moon landing was a hoax, too.

The reasons for apprehension about marketing could be any of a squillion things which you can rationalize in your own mind, or it could simply be that you are scared to bankruptcy by the thought of putting a lot of money and hope into something you have pre-qualified as “doomed to fail”. Now, would you like to know why most marketing is doomed to fail, or would you rather just read another blog, buy another book, listen to another lecture, and follow what every other failed company that ever walked in your shoes did wrong?

Fisker Automotive is a startup automobile manufacturer based in Irvine, California that holds some pretty valuable cards in the future of “green” car technology. Like any startup, how they play those cards will close the gap on their potential to become a Ford or a Flop. First, I want to tell you how amazing the product is, and then I will share some reasons you may or may not see this 100 MPG powerhouse in a driveway near you. I will also offer some solutions. This should be a lesson to any company.

Fisker has developed an extended range electric hybrid car that I would describe as being so sexy it makes me want to take my shirt off and rub the Karma all over my body. I do not apologize if that gives you an awkward visual, because their Fisker Karma holds many of the same elements which car lovers, like myself, look for in a proper mate. It has amazing curves, it is strong at over 400 horsepower and astonishing torque, plus it looks fast standing still. I suspect that it even smells like a new car, and we all know how sexy that is, right?

Many companies will face the question of whether to outsource SEO (search engine optimization) or to hire in-house SEO professionals to improve, manage, and monitor search engine optimization and other Internet marketing efforts. Of course, some companies will overlook the need for search engine optimization, branding, and online reputation management altogether, but don’t worry about them. They will not likely steal away any of your market share, so whichever of these options works best for your company, it is better than overlooking the question.

I have witnessed many arguments on each side of this topic, but most do not give fair and unbiased consideration to each viewpoint. I intend for this to be useful to companies seeking to hire SEO services, freelance and agency search engine optimizers, and in-house SEO who may not be getting what they are worth. My goal is to remain as objective as possible and to discuss something of a potential trend in the online marketing industry.

First Consideration: Who Needs SEO, and How Much?

I want to address one very important consideration right upfront, and that is the question of “who needs search engine optimization?” I do not want to carry on with this part too long, because it should be obvious, and otherwise you would probably not be reading this. There is scarcely a company in existence that will not benefit from proper search engine optimization and Internet marketing. The benefits are measurable, and the factual data proves the importance. A challenging part of the question is in how the SEO efforts you put forth will most greatly increase the bottom line of your company. You would probably not pay a sales representative more money than they return for the company, and SEO is not so different in this respect. You should expect more profit.