How Twitter Improves Blog Traffic

Nearly anybody with a blog or other Website that is worth reading has heard of Twitter by now. The bloggers who use Twitter efficiently may already have realized some of what I will share here, but from what I have found, many bloggers have not. To say the least, I am shocked just what a small percentage of blog owners and authors are actually using Twitter, and even more shocked by those who are not embracing the synergy the two can produce when used properly. Note that while I say “blog”, this is completely interchangeable with “Website”, so don’t be confused.

Twitter-Improved Traffic: A Simple Example

As a simple example of how Twitter can improve your blog readership, I will use the blog you are presently reading. While looking at my statistics to find how many people arrived at this fledgling blog via Twitter, I found that an estimate of nearly 15,000 unique readers arrived by way of Twitter over the past 30 days. I say estimated because it is challenging to provide an exact number due to the many readers arriving by way of Twitter clients not providing an accurate source (although my numbers will be much clearer in May). This is more than the number of subscribers to my Twitter feed, which is presently just over 11,000 but was far fewer last month (ref TwitterCounter). So how did that happen? In short, people read it, talked about it, and retweeted it.

Blog Traffic Numbers: The Real Scoop

I will write more on this later, but I find that too many people find it convenient to try and lie about the real traffic of their blog. Let’s face it, this stuff is trackable. Some people may say that traffic estimates generated as a result of Twitter is bloated or that it is not so great, but just a simple look at Compete.com or Alexa.com will reveal a lot of what I am telling you. Of course, these are usually a bit behind and do not reflect an exact accounting, but they are usually reasonably close. I share this with you because I want to provide a real example for the purpose of this article.

When considering these numbers, let’s weigh in the facts that this blog was launched in December 2008, and my Twitter account only had 78 followers on February 7th of 2009, and it is a targeted blog about social media marketing and search engine optimization. I am not seeking everybody to read my blog, but rather the right people to read my blog. Be sure to also look at your own blog / Website and review the numbers and percentage of increase. It is pretty eye-opening what Twitter can do when used properly.

The traffic and level of engagement prompted me to question how Twitter has changed blogging. Here are just a few things that i found.

Twitter-Improved Reader Engagement

I will show examples of blog reader engagement separated into three parts, but this remains only one of the three areas of benefit derived from Twitter discussed in this article. There are many ways to determine reader engagement with a Website. Some ways blog authors have traditionally found valuable to measure the reader’s engagement are as follows:

Time on Page: The average time the user spends on a page is a good measure of whether they are actually reading what you have to say. This is clearly subject to the type and length of content you provide, but in any case, readers who are not interested will not stick around very long. A minute is a very long time for many internet readers. What I have found in the measure of time on page is that readers initially engaged by Twitter will spend more time reading my blog, totaling about three minutes per page view. This is a significant increase over users arriving from other sources, and is longer than any other source.

Page Views Per Reader: The number of pages each user visits is a strong reflection of the user’s interest in your industry, beyond the single topic of the initial page they viewed. I have noticed an improved page views per reader coming from Twitter, up .5 page views per reader compared to other sources, which is a significant sign of reaching the right audience.

Blog Comment Volume and Quality: An important measure for the blog author is in how many comments, and the quality of comments the blog post receives. When writing something relating to Twitter, I have witnessed great results for blog comments, on this blog and others. One of my recent blog posts relating to Twitter usernames has received upward of 140 approved comments. I attribute much of this to the fact that many readers already have some knowledge of the author, and are already a part of a conversation. A blog is one way that they find out more information and continue the conversation. I think many bloggers would agree with this finding.

Assessing the reader engagement of Twitter users, both on a blog and on your Twitter feed, can also be measured by the comments received in reply to the posting of the blog link to Twitter. I find that some people will respond to the title of the tweet. It seems that every day I see somebody respond to the text of a tweet in a way that I know without question they have not read the blog post linked to the tweet. A great example of this was when I tweeted a blog post titled “Will Oprah (@oprah) Ruin Twitter?” and I received a lot of comments in defense of Oprah Winfrey’s use of Twitter. That was kind of silly, because the blog discussed the changes that may come from the inevitable increase in traffic and how a large influx of new users may change how we use Twitter. This absurdity should always be considered a measurement of engagement of your Twitter following and not of your blog. What it also points out is that Twitter users who do read your blog are likely truly interested in what you have written. If your Twitter account is managed properly and you spend time to get to know your followers and let them know you, blind comments should largely only happen with your newest followers.

Twitter-Improved Search Engine Optimization

Many search engine optimizers (SEO) will overlook the value of Twitter for improving search engine penetration. If they miss this part, they are making a big mistake. A reason many SEO will dismiss this value is that Twitter uses the “nofollow” attribute in outbound links, thus, no increased Google PageRank. Make no mistake; Twitter can greatly enhance your visibility in search engine results. This can come from many outside factors related to Twitter, as well as Twitter itself. I will just name a couple, but here are some ways SEO is enhanced by using Twitter. First, I should point out that Twitter’s Search is a Search Engine! As more people use Twitter search to find information, using Twitter will help many people to find your information. Aside from just Twitter searches, the likelihood of particular tweets being listed in other search engines referencing a Twitter tweet or one of the many Twitter-related applications along with your link are improved. Be sure to realize that each person who reads your blog also comes with a voice to further spread your blog in many other ways. Thus, each reader who finds your blog in any Twitter-related way has the potential to further propagate your message in search engines as well. It all adds up to make a significant end-result.

Twitter-Improved Call to Action

Along with the added benefits of brand recognition and brand loyalty, comes the greatest benefit of all … an improved call to action. This means that the message you distributed has gone beyond just readership, and the reader has heard and responded to your call to action. In my case, that literally means that they have made a call to reach me and discuss improving their market reach. For you, it may be that they enter their order for your product, apply for a job, donate to a cause, or many other possibilities.

How I measure a greater call to action from Twitter: It has become standard that I speak on the telephone (direct line *REDACTED DUE TO AGING WEBSITE*) or on Skype (username murnahan) to a minimum of five different inbound callers per day as a result of Twitter users who also read my blog. In addition to inbound callers, I also call at least five people I meet on Twitter to simply make an introduction and to get to know them better, so this certainly works both ways.

I make it my practice to reach people beyond the singular communication tool of Twitter, and expand my communications to other tools. This means that not only has Twitter greatly impacted my blog readership, it also goes far beyond blogging to reach people I would likely have never met otherwise.

How Does This Apply to You?

Surely some people reading this do not have a blog or Website, and may not have a great importance of reaching out to other people, but I think those numbers are fairly small. Most people who read this have a reason to reach others. If this is the case, you should not neglect the value of Twitter for reaching a very important audience.

Reaching a larger and more valuable audience is what I do for my clients, and what I am paid for. I have found Twitter to be an extremely useful tool. If you are getting frustrated and you want to see better results for your blog or other Website, please reach me to explain how I may help you.

Don’t Just Comment on Twitter!

If you made it this far, I hope that you will give me the honor of reading and responding to your comments right here on the blog. Yes, of course, your comments are also always welcome by way of Twitter, too. Please tell me what you think!

Twitter Dear Tweeps: I love you so much …

As a dedicated user of Twitter, I enjoy my Twitter friends. I sincerely enjoy communicating with the people I have met on Twitter, so I thought I would share my love with them.

What is a Tweep?

These Twitter users who follow my Twitter feed are affectionately called (by me, anyway) “Tweeps”. In a unique and cute way to express my appreciation and to give a good laugh, I have written, and continue to write, a series of short Dear Tweeps letters. These are a part of my own unique Twitter brand, but I welcome you to share them with your tweeps to show your affection as well. However, I kindly ask that you be reminded that if you should choose to tweet any of these, to observe copyright law and Twitter’s rules relating to crediting the source with RT @murnahan. Enjoy!

Dear Tweeps: I am going to keep on loving you! ? http://blip.fm/~5ajg3 (RT this)

Dear Tweeps: I love you so much. My love for you is as unique as mustard on a peanut butter pie! #love (RT this)

Dear Tweeps: I love you so much that I found this video to express my love.http://bit.ly/452UM2 #love (RT This)

Dear Tweeps: I love you so much. I would kiss you after you drink a garlic milkshake. #love #halitosis (RT This)

Dear Tweeps: I love you so much. My love for you is stronger than buffalo farts! #love (RT This)

Dear Tweeps: I love you so much. You are as cool as an ice bathrobe! #love (RT This)

Dear Tweeps: I love you so much that I would wash my hands after the restroom just to shake your hand. #swineflu #swine #flu #love (RT This)

Dear Tweeps: I love you so much. If you were here I would hug you until you shart! http://bit.ly/kprDG #love (RT This)

Dear Tweeps: I love you so much. If you were bit on the butt by a snake, I would … um, hold your hand to the very end. #love (RT This)

Dear Tweeps: I love you so much. Accepting my love in small dose is like sipping from a firehose! #love (RT This)

Dear Tweeps: I love you all so much that if we were in prison, I would protect you in the shower. #love (RT This)

Dear Tweeps: I love you so much. Please respect attribution (RT/via) for material copyright.

More fun Dear Tweeps are yet to come. Keep watching @murnahan

Swine Flu Outbreak: Perfect Case for Twitter

Swine flu proves a perfect case for widespread use of Twitter. Never before has there been a method by which important breaking news can spread with the velocity it is spread on Twitter. When I saw the stories of swine flu in the news, I tweeted about it, just as thousands of others did.

There has been a lot of misinformation on the topic of Swine Flu (H1N1), but the fact that Twitter has provided for such fast spread makes me wonder if Twitter can outspread the flu.

Swine Flu Outbreak on Twitter

Here is a compilation of just a few news stories that I found interesting and that I tweeted:

11 more suspected swine flu cases in U.S. http://bit.ly/17VeWH PLEASE RT (View Tweet)

Kansas health authorities confirm new cases of swine flu http://bit.ly/17VeWH (View Tweet)

U.S. swine flu outbreak confirmed (video) http://bit.ly/QrFlR (View Tweet)

MEXICO CITY (Reuters) surgical masks for 25 times their regular price http://bit.ly/YW1Cw #swineflu #flu #swine (View Tweet)

Mexico May Isolate Patients With Deadly Swine Flu http://bit.ly/gs01Y (View Tweet)

High school near San Antonio closed indefinitely http://bit.ly/12Rqkq#swineflu #swine #flu (View Tweet)

Dirty hands spread #Swine #Flu (video)http://bit.ly/jEtZP #swineflu (View Tweet)

RT @CDCemergency 11 swine flu cases confirmed by CDC in U.S.: 7 in CA, 2 in TX, 2 in KS: http://bit.ly/1133Zz (View Tweet)

More Swine Flu Tweets by @murnahan

More Swine Flu Information on Twitter

There are a lot of recent tweets about Swine Flu on Twitter. Twitter will surely be the best place to keep an eye on this news. Here is a link to a Twitter search for Swine Flu. Additionally, a presumably credible authority on Swine Flu on Twitter is @CDCemergency (Website). Keep an eye on this, and if you have seen an interesting story on the subject, please tweet it and also add it to the comments of this blog post.

Twitter News: What are your thoughts?

Tell me what you think of this powerful use of Twitter as a means to spread an important news topic. Give your comments, please.

How Simon Pwned Guy Kawasaki (@guykawasaki)

I want to tell the story of how my six year old son, Simon, pwned Guy Kawasaki. In order to set the story correctly, I have to share a little bit about my take on social media and how I think Guy Kawasaki gets it wrong. Of course, Guy is invited to chime in here on the blog or ring me at my direct line, *REDACTED DUE TO AGING WEBSITE*.

I Love Social Media

Most of my readers know that I love social media. I love being social, and the Internet is a great place to do that. If you have read any of my articles on social media, or have ever been to one of my interactive live Webcasts, you probably understand my thoughts on this topic. My feeling is that I would rather start with ten people saying something nice about me, because I was good to them, than to have 100,000 people to shout my message at. I do not mean to sound too much like “Stuart Smalley“, but people seem to like my message because they know I mean it. If those people tell a friend “hey, I know this marketing guy, Murnahan … I think he could help you”, I have received much more than I would by shouting at a deaf audience of 100,000. You can say that this does not apply to organizations seeking to reach millions of people, but it does, indeed. Let’s say for example that if those like Guy Kawasaki made a greater effort at communicating with me, he would suddenly have many thousands of additional people seeing his message, because I would pass it along, and my friends would pass it along … etcetera.

Is Social Media Just Social?

I am not trying to say that social media is just social. For examples of my thoughts on social media, I offer you my recent articles on “The Value of Social Media Marketing” and “The Social media Marketing Dilemma“. For those of us who really value social media and its importance to our lifestyles, you will likely appreciate that I met my wife through social media (@pegmu).

How Simon Won the People

So how did a little boy pwn Guy Kawasaki? A lot can be said about intent. I am not going to fact check and give source citations on this. It should be pretty easy to look it up for yourself. As I have been told, Guy Kawasaki employs three or more writers to do his tweeting on Twitter. I have also heard speak that Guy Kawasaki holds the value of a Twitter Retweet in very high regard.

A while back, on February 20th, I had this funny idea to create a Twitter-related video to show my personality and to make a few laughs. I even blogged about funny Twitter videos, because they are great fun to watch.  It was all in fun, and we set out to make this video which went from concept to completion in well under an hour. The kids had a great time making it, and they still bring it up about how fun it was.

Here is Simon’s Video Pwn of Guy Kawasaki

The video is not actually how Simon “pwned” the social media master. For the real “pwn”, you will need to read the whole thing!

After making the video, I sent a message over to two guys who were mentioned in the video by Simon. These guys were Rob McNealey (@RobMcNealey) and Guy Kawasaki (@GuyKawasaki). I thought for sure that they would take it in good humor and have a fun laugh at the little six year old redhead from Kansas talking trash on them. Rob McNealey promptly responded with a good laugh and he Retweeted it to his friends on Twitter to see how he was “shamed” by this little boy. The response from Guy Kawasaki was not the same. In fact, Guy Kawasaki and his team of writers chose to completely ignore it.

Since the time we made that video, I have quite a few more friends on Twitter. I sometimes send the video out just so new friends can see it, have a laugh, and maybe get a better feel for who this @murnahan guy is. The video came up in conversation with one of these friends who wondered if Guy Kawasaki had seen it and, if so, what his take on it was. I explained that he, nor his writers, even gave it a nod. So, this is when “Simon Pwned Guy Kawasaki”. The tweet went out, and it was retweeted many times. The Tweet read like this:

Simon Pwned @guykawasaki http://is.gd/rykd [the #ghostwriters didn’t know!]

How Can This Be Called “Pwned”?

So how is that really being “pwned”? Well, it was really a joke when Simon said in the video that “we need to put him back in his spot”. Of course it was a just a joke! I was just a small guy who had very few followers, and certainly was not out to compete in any way with this social media giant.

When it actually came down to being pwned is when Simon and his daddy are very commonly more popular in all of the measures of Guy Kawasaki’s coveted Retweet than the man and his ghost writers who do not respond to their audience. Social media is about hearing and being heard. It seems that all his camp really cares about is being heard, which clearly indicates to me that they really don’t care about us “followers” any more than they do about their ability to sell us their words.

Regarding the real “Pwn”, just look at how many people follow each of us, respectively, and then see who is really being listened to. Here are some 3rd party references:

Now you tell me what you think, because I really want to hear. Is social media for broadcast or is it also valuable to hear what others have to say? I think it can be used either way, and it is the users choice, but I wonder which you think makes more sense.

Twitter: The Tweet About Retweet

Being retweeted on Twitter is hitting blogs, television, and magazines around the world, but is it all that important? I want to tell you a couple things about the coveted retweet, and why it matters.

What is a Twitter Retweet?

Just a quick overview for those who did not know, a retweet is when a Twitter microblogger sends a short 140 character message, called a “tweet” and another user sends it to their Twitter followers by sending the same message prefixed with “RT @username” showing the source of the information. It is the holy grail for some, but just a good measurement of quality to others. If you are retweeted a lot, it is generally assumed that people like what you have to say.

Proper Retweet Usage

A retweet is very useful for sharing good information while crediting the originator. By retweeting, you are being courteous to your friends. If you want to spread helpful information, a retweet can be very helpful. There is nothing wrong with asking for a retweet, as long as the purpose is for other’s benefit.

Of course, there are cases where the retweet can be misused and annoying. The people out there to provide little value and just sell you their goods would consider the retweet to be the holy grail … the brass rings to reach for. These are also the same people who consider the number of people following their tweets more important than focusing on the value they offer to their audience. These are (usually) not the most retweeted people. If selling is your goal, you should really rethink the retweet.

Getting Retweeted by Providing Value

If you hope to be retweeted, consider how you interact with people, and whether you are giving them what they want. People do not want to be “sold at”. Imagine the difference in how you feel about going to a store to buy things compared to how you feel when the doorbell rings and there is somebody there to sell you something. This is very much how people feel about the selling invasion in their social networking space.

The methods and mentality of social networking has been written about in huge volumes. Some of the information is great, and much of it is junk. There are a lot of people writing about social networking just to sell to you something. Then, there are the ones who really “get it”. The ones who do “get it” are the people who understand what I have tweeted and said many times: “If you see somebody as a sandwich, they can usually tell.” This is to say that if your intention is more about making the money, and not about being helpful, most people will know. I call it the “bullshit perfume”. If my language offends you, I am sorry, but I just want to give a clear picture.

The Real Retweet Secret

I am going to put my neck out and say that the real secret to being retweeted comes in just a few parts. Here is a short list of the things I believe to be most important. I welcome your additional thoughts in the comments section of this blog post.

  • Forget about you: If you have the right mindset of being useful to people, rather than being selfish, it will show. People really like to talk about themselves. Let them, and don’t hog all of that enjoyment for yourself. Listen to what people have to tell you, and you will probably find some great friends.
  • Forget the dollars: (see above) If people want to know what you do, they will find out.
  • Be friendly: Try to get to know your “tweeps” (Twitter friends), and allow them to know you. This is why we use the word “social”. Address people by their first name.
  • Show personality: You are a person, right? Flaunt it, don’t hide it. I sometimes crank up my Webcast and have a chat with my “tweeps”. It has been great fun, and I doubt any of my tweeps would fault me for lack of personality, for better or worse. 🙂
  • Consider what people want: People want to connect with other people. They want to laugh. They want to find useful information.

@murnahan Retweeted

Just so that you do not think I am another one of those “Twitter experts” that I have made so much fun of, I feel that I must explain that I did not make this all up. I am consistently in all of the popular leaderboards as one of the most retweeted Twitter users, and can back it up. I strongly believe that my mindset of helping others and doing what I have said here truly is the reason. For a look at where I stand for retweets, I offer the lists as follows:

 
For more on Twitter, please reference Answers.com or these previous articles I wrote: Twitter Usage Study and Twitter Usage Study Results … and of course, I invite you to watch my Twitter Kids @murnahanvideo.
 
NOTE: If you would like to meet more people on Twitter, feel free to add a link to your Twitter profile in the comments here.
 

I hope you found this article useful. If so, please pass it along and retweet (RT) it … your tweeps will probably like it too!

January 2011 Addendum: Twitter has changed a lot since I wrote this, and since I wrote the book Twitter for Business: Twitter for Friends. Many things are the same, and providing value is still the most important.

I have recently noticed an increase in people searching the Internet to find out the answer to the question “how do i know if people retweet me?” The simple answer is to go to http://twitter.com/#!/retweeted_of_mine and also watch for people manually retweeting your content by copying and pasting a link and including your username. That will simply show up in your Twitter account under “@mentions“.

I hope this has helped you, and I always welcome your feedback, here, on Twitter, or elsewhere.