Have you ever seen those social media profiles on Twitter, Facebook, or elsewhere that use a company name and logo instead of a human name and a photo? Of course you have seen those. Pepsi, Doritos, McDonalds, Ford Motor Company, and a good number of others do that.

What about those profiles that are based on some presumably important industry keywords? You can see those on Twitter, and even more prominently on blog comments, but not likely from successful companies.

If you don’t know what I mean, you can see some comments from people such as “Custom Logo Design” right here on my blog. I let some of those remain, when they are not offensive, and when they don’t just drop links to their agenda in the comment text. All the same, they are missing a much greater benefit. Until they learn the importance of human connection, they will never know just how much they don’t know.