Avoid Making Assumptions in Social Media

The particular incident I will explain occurred on Facebook, but can happen anywhere. I read a Facebook status of a person who was contemptuous toward the American judicial system. The person who wrote it was angry about the way the laws of his country work. He had a bone to pick. I suspect that anybody with a parking citation could give some criticism of the court system. Is it perfect? Of course not, but when compared to many nations, it is pretty effective. Whether we adapt our behavior to live within the laws, or not, is our choice, but this is not a legal argument … it is a blog about misunderstanding and making assumptions.

I had a reply for the Facebook status. Replies are accepted on Facebook. If you do not want a reply, it is generally a good idea that you keep it off your Facebook wall. My reply was based on my opinion of his status message. It made him angry that I gave my honest response. Perhaps he would have preferred that I lie.

He took my disagreement as public disrespect toward him. He was angry because he thought everybody should agree with him. I came to find out by calling him on the telephone that the reason he was so passionate about the topic came with a back-story. His Facebook status did not come with a back-story, or perhaps I would have commented on that, too. It seems that he is angry that a bunch of his family members are in jail as a result of a grand jury indictment that he thinks is unfair. My opinion is that a grand jury is usually not something to mess with, and those kind of indictments do not normally come without cause. I think there is a pretty good assumption that you have broken the law before they assemble a grand jury.

I have never faced charges before a grand jury. Come to think of it, nobody in my family has ever been indicted by a grand jury. Five of his family members were, all at once. Darn the luck, somehow this guy’s whole family seems to be getting the shaft. What an amazing coincidence that the courts are picking on his family all at once … and all of them innocent. Darn the luck, he presented a statement for others to comment on it … but preferably in his favor.

In any case, this very passionate individual was angry that I made a reply that did not suit his agenda. He made the assumption that everybody reading his Facebook status would respond to his lengthy story of his innocently imprisoned family rather than to this individual comment he made. In fact, he even said, in our telephone conversation, that “Most of the 400 people on my Facebook know the whole story behind it.” If you make this kind of assumption, you are delusional and bound to encounter many disagreements.

The point here is that if you make a brief statement about something, it is unwise to assume that everybody knows your lengthy story behind the statement. If it is in a Twitter or Facebook status update, be sure that if you do not want people to respond to only a portion of your message that you give them the whole story for their consideration. Otherwise, be happy that they took the care to reply to what little information you gave them.

On a similar note, it is best that if a person does give you a more complete story that you do not simply comment on the title of the story. What I mean by this is that if you comment on a Facebook or Twitter update that has a link associated, be sure you are not only commenting on the subject, but rather on the whole story.

This is just one of many simple ways to avoid conflict in social media. Please tell me what you think. I await your comments.

Tell Me About Your “Fantastic Opportunity”

It seems that I am presented with another “fantastic opportunity” nearly every minute of my day. I receive “opportunities” by email, Twitter, Facebook, telephone, fax, Skype, postal mail, and face-to-face. The most popular way these opportunities seem to spread is by way of social media.

Since there are so many people out there sharing their latest “fantastic opportunity”, I figured my readers may want to share theirs. Before you get me wrong and assume that I am only being a smartass, I am sincerely open to hear what you have to say. Sure, your opportunity will probably not interest me in the least, and may not interest most of my readers. All the same, I am offering you this chance to share your “fantastic opportunity”. Somebody may love your idea … who knows? Plus, maybe this will give you some practice in how to present your idea with greater impact. Try to impress me … try something new … give me your best shot! If you have something to share, let me be your sounding board. Add your comments here!

I really am open for opportunity. I seek the positive side of most everything. The biggest problem I find is in the method of presentation. I mean, who really enjoys sifting through a bunch of totally irrelevant opportunities? I am sure that some people do, but I really only look for things that pertain to my interests in some way. For example, if you present an opportunity that will benefit my present business interests as a Web hosting CEO, social media consultant, and book author, I will read it and you will hear from me!

If your opportunity sounds similar to the message below … I am not interested. Maybe somebody is interested, but it is like nails on a chalkboard to me. Of course, my opinion is not the only one here.

“You only have to share this fantastic opportunity with three friends. Yeah, that is right, just three friends who will set you up for life with a huge mansion, fancy cars, fine food, world travel, and a better looking mate than the one you’ve got!”

I am just not an MLM kind of guy, but they are out there and they read my blog. To me, most things that sound like this are opportunities to part with more of my hard-earned money in trade for hope that I can find three friends to build up hype and make the same pitch to. I care about my friends too much for this kind of “opportunity”.

I am asking for your enlightenment. This may sound just a little bit snarky but with all of this opportunity, maybe I am the guy who just doesn’t quite “get it” yet. If you have a message that needs to be shared, I want to give you an opportunity to share it right here on my blog. This is your chance to reach others, and in a way that it is invited. Add your comments here!

Then maybe if you reach enough people, you can send me one fewer email or one fewer tweet about how much money people are making with your latest fantastic opportunity.

Once you have your presentation polished and ready to go, talk to me about targeting the message to the right recipients.

Are You Ashamed of the Social Media Company You Keep?

Haven’t we all had a gawky friend or bizarre “Aunt Nancy” type whom we are nice to but that we kind of keep to ourselves? I think so, and I will be the first to admit it. When it comes to social media, I have found myself cringing at the thought of some people posting something awkward and out of place on my Facebook Wall or letting the public see that I have responded to something that may seem strange to some people.

What do you do about these folks? I will not say that you should go way out of bounds and get racy or scandalous in your social media space, but let’s face it: somebody likes them! Even if they seem a bit off key and you kind of wonder how it may make you look to associate with them, the fact remains that if you like them, they are just another part of your life’s tapestry. Who doesn’t know an Amway representative? I do, and one who comes to mind is a super nice guy named Rick Wright. I met him as a client when my company developed a Website for his auto dealership. Sure, I give him all kinds of grief about his “Amway Gospel”, but I like him, and I like his family. I also know a guy who puts an aluminum foil hat on and talks about all kinds of strange stuff in his Webcast. He is about as odd as a marshmallow on a turkey sandwich and often as offensive as a fart in a steam shower, but he is a very intelligent guy and sometimes talks about some interesting topics. Strangely, he also has a large and loyal following of viewers and participants of his chat.

Being yourself in social media and being responsible for only you is what matters here. It is largely accepted that we are judged by the company we keep, but on the social networking stage, the rules are different. Social media will introduce you to all kinds of people, and you may find a few with a strange attraction. Heck, there is me … the know-it-all who fears nothing, has a broken inner dialog, and keeps on promoting his all-knowing books (Twitter for Business: Twitter for Friends and Living in the Storm). You still seem to find it in your heart to keep me out of your shadows. What other interesting characters make you laugh or provide an interesting point of view? Share them with the rest of us here in the comments.