Do Potential Customers Know They Need You?

Will Your Customers Wait for a Flat Tire?
Will Your Customers Wait for a Flat Tire?
Do your potential customers know that they need your product or service offering? You may be surprised to find that many marketing shortcoming are not only in lack of exposure, but also because potential customers failed to see a need … or enough need to do business with you. Maybe you have addressed this question before, but perhaps I can help you with a different spin.

Imagine First Generation Drivers

Back when cars first gained popularity as a mode of transportation, most people did not know much about them. The first generation drivers were pretty clueless about the new “horseless carriages”, but they sure were eager to learn. They had a lot of crashes back in those days. I can imagine why they crashed. Just picture the kids back then having to actually hand write their text messages on paper!

Try to imagine the days before anybody had a father to nag them about checking their tires. Cars need maintenance, but in the beginning, most people didn’t know anything at all about tire care. Drivers overlooked maintenance and had a lot of breakdowns. My father told of his first car, which was a Ford Model T Roadster. Stop right there, I am not all that old. My dad was about a hundred and twenty something when I was born. Anyway, he said it seemed like he blew a tire every time he turned a corner. This created a need for better tires. Not just a need for better tires, but also used tires, tire repair, tire changing, and of course some good tools for changing the tires. All of the sudden, there was an emerging market. It became a pretty huge market that made many people such as the Firestone family abundantly wealthy. Tires were expensive, and people tried to use them as long as they could. They would drive them until they blew out. It is why the term “tire kicking” is still used today. Back then, people would kick the tires because if the tires had been repaired, kicking them would help them to know if there was a “boot” in the tire. No, not the kind of boot on your foot, but a piece of rubber that was used inside the tire to repair it.

Now, back to the Firestone family, the Firestone’s did not get wealthy only because there was a market need. They helped people to understand their need, and they did this better than the rest of the tire companies who competed with them.

How Would You Market Tires?

When you imagine your market, try to think like the earliest tire companies. Pretend that you are the first company to try and explain to people about tires. What would you do, and what would you say? Would you wait until their tired blew out and they knew they had a need, or would you try to help them to be safer by knowing when their tires were getting too old? Would you teach them about tire pressures and how to make their tires last longer, or would you hope they wore them out sooner so you could sell more? TIP: Even tire companies selling the same tire but who help customers prolong their tire life have “better tires” because they last longer.

Think about how you would reach those early drivers. How would you let them know, not only that you exist, but how you would impress upon them that they need your tire store and not just the closest tire store to where their next tire blows out. How far would you reach to grow that market if the big obstacle was to help people understand that they are safer when you are their tire guy?

Exposure is a huge component of marketing, but never forget that there are already a lot of people who know about you, but do not realize how much they need you, or why you sell “better tires” than the others.

People Don’t Repair Good Tires

People do not repair good tires that hold air. This occurred to me as I consider the Internet marketplace. A lot of people who really need the marketing services which I provide just don’t know how much it can help or how bald their tires are. Do you need a better tire seller?

Published by

Mark Murnahan

I have been in the Internet industry since the mid 1990's and I picked up a lot of great knowledge in that time. I blog about it here at aWebGuy.com. I am available to improve your visibility and your market share using SEO and social media marketing. Contact me for consultation.